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2610253925

0969629323

smiletaxiservice247@gmail.com

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Privacy policy

Privacy Policy for Smile Taxi Service

Last Updated: 2023-10-01

Thank you for choosing Smile Taxi Service ("we," "us," or "our"). At Smile Taxi Service, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following information from customers for the purpose of managing bookings:

Flight Information: Your flight number and arrival/departure details.
Contact Information: Your name, email address, and contact number.

2. How We Use Your Information

We use the collected information for the following purposes:

Booking Management: To facilitate and manage your taxi reservations.
Communication: To contact you regarding your bookings, updates, and notifications.
Improvement: To enhance our services and customer experience.
Legal Compliance: To comply with legal obligations, including GDPR and US state privacy laws.

3. Data Protection and Security

We take your privacy seriously and have implemented appropriate security measures to protect your information. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is shared only with authorized personnel involved in providing our services.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal data under certain circumstances.
Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights or for any privacy-related inquiries, please contact us at:

Smile Taxi Service
Email: smiletaxiservice247@gmail.com

6. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised date.

8. Consent

By using our website and services, you consent to the terms outlined in this Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at the provided email address.

Thank you for choosing Smile Taxi Service. Your privacy is important to us, and we are committed to protecting your personal information.

Terms and conditions

Smile Taxi Service - Booking Cancellation Policy

Last Updated: 2023-10-01

Please read these Terms and Conditions carefully before using Smile Taxi Service. By making a booking with us, you agree to abide by the following cancellation policy:

1. Booking Cancellation

Customers are allowed to cancel their bookings up to 24 hours before the scheduled pick-up time and date without incurring any cancellation fees.

2. Cancellation Fees

If a customer requests to cancel a booking less than 24 hours before the scheduled pick-up time and date, a cancellation fee equivalent to 100% of the booking fee will be charged. This fee is non-refundable.

3. Cancellation Process

To cancel a booking, customers must contact Smile Taxi Service as soon as possible by phone or email using the following contact information:

Smile Taxi Service
Email: smiletaxiservice247@gmail.com
Phone: +66 96 962 9323

Please provide your booking details, including your name and reservation number, when requesting a cancellation.

4. Refund Policy

Cancellation fees are non-refundable, and no refunds will be issued for cancellations made less than 24 hours before the scheduled pick-up time and date.

5. Exceptional Circumstances

In exceptional circumstances, such as flight cancellations or changes due to unforeseen events, Smile Taxi Service may consider waiving the cancellation fee. We will assess such cases on an individual basis.

6. No-Show Policy

Customers who fail to show up for their booked taxi service without prior cancellation will be charged the full booking fee, and no refunds will be issued.

7. Changes to Cancellation Policy

Smile Taxi Service reserves the right to modify or amend this cancellation policy at any time without prior notice. Any updates will be posted on our website.

8. Contact Us

If you have any questions or concerns regarding our booking cancellation policy, please contact us at the provided email address or phone number.

Thank you for choosing Smile Taxi Service. We appreciate your understanding and cooperation with our booking cancellation policy.

Refund policy

Smile Taxi Service - Refund Policy

Last Updated: 2023-10-01

Thank you for choosing Smile Taxi Service. We value your business and strive to provide you with a reliable and comfortable transportation experience. Please read our Refund Policy carefully to understand the terms and conditions related to refunds for our services.

1. Refund Eligibility

Refund eligibility is determined by the circumstances surrounding the booking and the timing of the cancellation. Please refer to our Cancellation Policy for specific details on cancellation fees and procedures.

2. Non-Refundable Fees

The following fees are non-refundable under any circumstances:

Booking fees for reservations canceled less than 24 hours before the scheduled pick-up time and date.
Cancellation fees for no-shows or cancellations made less than 24 hours before the scheduled pick-up time and date.

3. Refund Process

If you are eligible for a refund, we will process the refund to the original payment method used for the booking within [number of days] business days from the date of cancellation.

4. Exceptional Circumstances

In exceptional cases, such as service disruptions due to unforeseen circumstances or issues related to our service quality, Smile Taxi Service may consider providing refunds or compensation. We will assess such cases on an individual basis.

5. Contact Us

If you have any questions or concerns regarding our refund policy or the status of a refund, please contact us at the provided email address or phone number:

Smile Taxi Service
Email: smiletaxiservice247@gmail.com
Phone: +66 96 962 9323

6. Changes to Refund Policy

Smile Taxi Service reserves the right to modify or amend this refund policy at any time without prior notice. Any updates will be posted on our website.

7. Your Acceptance of Our Refund Policy

By making a booking with Smile Taxi Service, you acknowledge that you have read, understood, and agreed to our refund policy.

8. Dispute Resolution

In the event of a dispute regarding a refund or any other matter related to our services, we encourage you to contact us first to seek a resolution. If a dispute cannot be resolved amicably, it may be subject to arbitration or legal action as per the applicable laws of your jurisdiction.

Thank you for choosing Smile Taxi Service. We appreciate your trust in our services and commitment to providing you with the best transportation experience possible.

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